Reference

How 999design Handles Your Personal Data

This Privacy Policy explains exactly what data 999design collects when you open an account, make a deposit via bKash, Nagad, or Rocket, and use the lobby.

Account data protectedbKash, Nagad, Rocket wallet data securedNo data sold to third partiesYou can request your data anytimePolicy updated when practices change
999design How 999design Handles Your Personal Data
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Your account security and data handling are not afterthoughts at 999design. We apply technical and procedural controls at each stage — from account creation through to payment processing via bKash, Nagad, and Rocket. Here is what that looks like in practice, across the four areas that matter most to your privacy.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Account Security

Your account login uses OTP verification to your registered mobile number. Any change to your bKash, Nagad, or Rocket withdrawal details triggers a re-verification step before processing.

Data Retention

We keep your account records while your account is active and for a defined period after closure, in line with applicable rules for eligible regions. Inactive accounts are reviewed on a rolling basis.

Requesting Changes

To correct your registered details or request data deletion, contact support via live chat or email. We verify your identity before actioning any change to sensitive account or wallet information.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you want to access, correct, or delete your personal data, our support team handles privacy requests directly. You can reach us through live chat inside your account dashboard, by email, or via the contact form on this site. We aim to respond to all data-related requests within a reasonable timeframe and will confirm receipt of your request by the same channel you used.

Team online

Live Chat

Open the chat widget inside your 999design account dashboard to raise a privacy request directly with our support team.

Email Support

Send your data access or deletion request to our support email address. Include your registered phone number for faster account verification.

Contact Form

Use the on-site contact form and select 'Privacy Request' as the subject. We log each submission and follow up through your registered contact details.

Common Questions About Your Privacy on 999design

These are the questions we hear most often about how we handle personal data, account records, and payment information. If your question is not covered here, reach out through live chat or the contact form.

We collect your name, phone number, email address, and the payment method you register — bKash, Nagad, or Rocket. Device and session data is also recorded for security purposes.

Your transaction data is shared only with the payment processor needed to complete that specific transfer. We do not pass your bKash, Nagad, or Rocket details to unrelated third parties or advertisers.

Contact our support team via live chat or email from your registered account. We will verify your identity, then provide a summary of the personal data we hold linked to your account.

Yes. Submit a deletion request through live chat or the contact form. Deletion is subject to any legal retention requirements that apply in eligible regions, which we will explain at the time.

We use session cookies to keep you logged in and analytics cookies to see which lobby sections are used most. You can block or clear cookies through your mobile browser or device settings.

Reach our support team immediately through live chat inside your account dashboard or via the on-site contact form. Select 'Privacy Request' so the right team picks it up without delay.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.